Refund Policy

Your initial purchase of Filter Orders by Product comes with a 14-day, no-questions-asked money-back guarantee, so you can evaluate the Plugin with confidence.

14-day refund period

You may request a full refund within 14 calendar days of your initial purchase, no questions asked. This voluntary 14-day evaluation guarantee applies only to the initial purchase and does not apply to subscription renewals or to payments for upgrading to a plan with more sites. This does not restrict refunds issued by the payment provider under its own policies or any rights required by applicable law. You do not need to provide a reason for your refund request.

Nothing in this policy limits any refund, cancellation, withdrawal, or other consumer rights that cannot be excluded under applicable law.

Refund time

We will honor requests covered by the 14-day initial-purchase guarantee without requiring a reason, and arrange a full refund as soon as reasonably possible. Refunds are processed through the original payment provider and returned to the original payment method where possible. We will assist in coordinating refund requests. After a refund has been issued, it may take anywhere from a few hours to approximately 7 business days for the amount to appear in your account, depending on your payment method, bank, or other payment provider.

Request a refund

To request a refund or ask a billing question, please use our Contact page. Please include the email address used for the purchase and your order or transaction reference, if available. After a full refund, the associated premium plugin license, updates, and support entitlement may be deactivated.