Privacy Policy
Last updated: October 4, 2026
This Privacy Policy explains how Filter Orders by Product (“we”, “us”, or “our”) handles personal information when you visit wp-filter-orders.com, contact us, or purchase/use our WordPress/WooCommerce plugin.
Information we may collect
- Information you submit through our contact or support channels, such as your name, email address, website URL, and message.
- Technical information normally logged by our hosting or security systems, such as IP address, browser type, device information, requested pages, and timestamps.
- Purchase and subscription information needed to provide access, support, licensing, and account administration. Payment-card details are handled by our payment provider rather than stored by us directly.
Payments through Paddle
When checkout is provided by Paddle, Paddle acts as Merchant of Record and processes payment, tax, invoicing, fraud-prevention, and related transaction data under its own privacy practices. We may receive transaction and customer information from Paddle that is necessary to fulfill your purchase, provide support, and manage licenses or subscriptions.
How we use information
- To provide and maintain the website and Plugin.
- To respond to support and contact requests.
- To deliver purchases, updates, licensing, and subscription-related services.
- To protect the website and customers against fraud, abuse, and security threats.
- To comply with legal, tax, accounting, and regulatory obligations.
Cookies and similar technologies
Our site may use essential cookies required for WordPress administration, security, preferences, and site functionality. Third-party services used for payments, embedded content, analytics, or security may also set cookies or process device information according to their own policies.
Sharing of information
We do not sell personal information. We may share information with service providers that help us operate the website, process payments, provide hosting, deliver email, prevent fraud, or support the Plugin, as well as when disclosure is required by law or necessary to protect rights and security.
Data retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including support, licensing, transaction records, security, dispute resolution, and legal obligations.
Your rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, restriction of, or a copy of personal information we hold about you. You may also have the right to object to certain processing. These rights may be subject to legal exceptions.
International processing
Our service providers may process information in countries other than your own. Where required, appropriate legal safeguards are used for such transfers.
Security
We use reasonable administrative and technical measures intended to protect personal information. No online system can guarantee absolute security.
Changes to this policy
We may update this Privacy Policy as our product, website, service providers, or legal requirements change. The current version and effective date will be posted on this page.
Contact
For privacy questions or requests, please use our Contact page.